Information on Malaysia

- - Malaysia Airport Information - -
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Malaysia Airport Information
Kuala Lumpur airport (KUL)

Transfer Between Terminals: A courtesy Aerotrain operates between the contact pier and the satellite (journey time: approximately 2.5 minutes) every 3-5 minutes.

Iinformation and Help Desks: There is an information and tourist information counter in Arrivals in the satellite in front of the Aerotrain station. There is also a help desk in the contact pier near one of the escalators leading to the immigration hall. A Visitors Service Centre providing information on airport services and facilities as well as tourist information is located in the baggage reclaim hall. There is also a Travellers Services Centre on the Arrivals concourse providing meet and greet facilities and travel arrangements (tel: (0)3 8776 4571; fax: (0)3 8787 4196). In addition, there is an information counter between check-in rows E and F on the Departures level of the main terminal building. Info kiosks or touch-screen information systems are located throughout the airport.

Airport Facilities: Money and communications: There is a bank on the ground floor of Block C in the short-term car park, near the bus station. Bureaux de change and ATMs are available on the Departures and Arrivals levels in the main terminal building, in the satellite and in the Arrivals hall. A post office can be found on the Departures level in the main terminal (open Mon-Sat 0830-1700). Eating and drinking: There are restaurants, snack bars, fast food outlets and cafés which cater for all tastes. Shopping: There are many shops, including duty free (mostly in the satellite, but with a good variety also on level 5 in Departures and level 3 in Arrivals). Luggage: Left luggage services are located on the public concourse on Departures and Arrivals levels. Coin-operated lockers are also available in the satellite. Other facilities: Nursery/baby changing facilities are located throughout the airport. 24-hour clinics are available on the Arrivals concourse and there is an emergency sick bay in the satellite. Pharmacies are available in the main terminal building and in the satellite. Smoking lounges are available near gate C1 in the satellite and gate B1 on the domestic level. Most airlines have lounges for use by their passengers; these are available on the mezzanine level in the satellite.

Disabled Facilities: Facilities for disabled travellers include ramps, lifts, wheelchair-accessible toilets and adapted telephones; passengers should advise their airline of their needs in advance, to arrange personal assistance. Disabled car parking spaces are available on level 2 in the covered short-term car park, close to the link bridges, which connect to the terminal.

Conference and Business Facilities: The Plaza Buiness Centre (tel: (0)3 8787 2323; fax: (0)3 8787 2727) is located on the mezzanine floor in the satellite and is equipped with fax machines and Internet facilities, as well as postal and secretarial services. There are also business centres at the KLIA Pan Pacific Hotel (tel: (0)3 8787 3333; fax: (0)3 8787 5555) with facilities including fax, Internet, workstation rental and secretarial services.

Car Hire: Car hire companies, including Avis, Budget, Hertz, National and Thrifty, operate 24-hour desks on the Arrivals concourse, on level 3 in the main terminal building.

Car Parking: Passengers can park their vehicles in blocks B and C of the covered short-term car park. The building is connected to the main terminal building and the Pan Pacific Hotel at level 2.

Driving Direcyions: From Kuala Lumpur, take the North-South Central Link Expressway (ELITE). Alternatively take the North-South Expressway and drive south, turning off at the Nilai Interchange towards Salak Tinggi and the airport.

Public Transport : Rail: Train: Express rail services (ERL) from the airport to Kuala Lumpur are under construction and will be completed by 2002. Road: Taxi: Taxis are available from the Arrivals level. Passengers should buy a coupon at taxi counters on the Arrivals level and are advised not to use taxis offered by illegal taxi operators. Two types of services are available (Premier and Budget, and fares are based on a zoning system). Bus: Express and local buses to Kuala Lumpur are available from the bus station, located on the ground floor of the car park building, near block C. Passengers can take a bus straight to Hentian Putra in Kuala Lumpur or to Seremban. Buses operate 0520-2400.

Deparuure Tax: RM40 for international departures.

Sea
The major international ports are Georgetown (Penang), Port Kelang (for Kuala Lumpur) and, in East Malaysia (for Sabah and Sarawak), Kota Kinabalu, Lahad Datu, Sandakan, Tawau, Bintulu, Rejang and Kuching. Shipping lines with passenger services to Malaysia include Blue Funnel, P&O and Straits Shipping. Cargo/passenger lines are Austasia, Knutsen, Lykes, Neptune Orient, Orient Overseas and Straits Shipping. Star Cruises (Singapore) organises luxury cruises from Port Kelang. Other lines that offer cruises from this port include Coral Princess and Gemini. Norwegian Cruise Lines, Royal Caribbean and Seabourn Cruise Lines also call at Malaysia.

Rail
Through services operate to and from Singapore via Kuala Lumpur and between Butterworth and Bangkok (Thailand) daily. There is also a 41-hour round trip available from the Eastern and Oriental Express, a luxury train service modelled on the famous Orient Express, which leaves from Singapore, journeys through Kuala Lumpur and heads north to Bangkok from where it returns to Singapore.

Road
Peninsular Malaysia is linked by good roads to Thailand and (via two causeways) to Singapore. Toll fees are levied on all highways throughout Malaysia. Road connections between the two eastern states, Sarawak and Sabah, and their neighbours on Borneo, Brunei and the Indonesian state of Kalimantan are fairly good.

The above material are taken from All Travel Malaysia Tourism

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